Shopping Process

Hello everyone, welcome to StockX Kicks to buy the best 1:1 replica shoes, below we will let you know how to order.

When you shop, please keep the following two points in mind：

1）After placing the order and paying, please make sure that we can contact you to confirm the information and QC, otherwise the shoes will not be able to be mailed out

2) If you have any questions, you can contact our customer service by

Whatsapp: +447594776750

E-mail：stockxkicksvip@gmail.com

3) Join our discord to enjoy VIP benefits, participate in monthly giveaways, and communicate with others.

Shopping Process

Step 1: Creat your account and sign in

After entering the Stockxkicks website, click “Create Account” in the upper right corner to register your account and sign in.

-Help you track your order. Don't fill in other people's mailboxes and make sure your mailbox can receive mail.

Step 2: Add shoes to Cart

After choosing the shoes you want and the correct size, click “Buy Now”.

-If you are not sure about the size, you can consult customer service through WhatsApp on the right

Step 3: Payment Completed

First, please fill in your Contact and Shipping information.

-You can ask customer service whether they have coupons code via WhatsApp or email.

Second, fill in your request and how we can get in touch with you in "optional" .

-Because after the order is paid for, the customer service will ask you to confirm the order information and quality control pictures. Only after you confirm, we can ship the shoes.

Third, choose the payment method to complete the payment.

-If the payment keeps failing or if you have any questions, please contact WhatsApp +447594776750. Of course, you can also click to view the blog first to view the reasons and solutions. ➡ 《Reasons and solutions for payment failure》

Step 4: Confirm Order Information

After your successful payment, the customer service will send you an order information confirmation message via WhatsApp +447594776750 or email within 24 hours ( working day ) .

If all the information is correct, please reply with the message "Everything is correct".

-If you haven't received the email, please check whether the email is in the junk mailbox.

Step 5: Confirm Quality Control Pictures (QC)

After confirm order information, usually customer service will send your shoes pictures (QC) by email or whatsapp within 2 working days.

If you think the shoes in the photo are perfect, please reply with the message "Everything is correct".

-Some shoes may exceed the above time due to reasons such as out of stock.

-If you haven't received the email, please check whether the email is in the junk mailbox.

Step 6: Shipment

After you confirm QC, we will ship shoes. When we receive the tracking number from the courier company, the customer service will send you the shipping picture, tracking number and inquiry website via WhatsApp or email （Usually within 5 working days)

-Usually it takes 10-21 working days to arrive after you confirm QC.

If the logistics has not been updated for a long time, you can check this blog first ➡ 《Frequently Asked Shipping Questions》. If this blog doesn't solve your problem, you can contact our customer service via WhatsApp to solve your problem