Stockxkicks payment method introduction and payment failure solution
Hi, dear stockxkicks customers, this is a detailed introduction blog about payment methods and payment status. If your order payment fails, you can also check the corresponding solutions in the blog. If you still have questions, you can feel free through WhatsApp or Leave a message to the customer service by email, and the customer service will help you solve the payment problem.
First of all, there are four types of payment supported by stockxkicks: credit card payment, bank card direct transfer, and ZELLE transfer.
PayPal invoice payment: At present, PayPal has just resumed and is still unstable. During the trial operation of upgrading the enterprise account, a payment limit is set every day, and there are many people in the queue.
Recommended payment method: Bank transfer and ZELLE transfer are the more convenient payment methods with a high success rate. ZELLE transfer is applicable to customers in the United States, and bank transfer is used in all countries.
Credit card payment process description: Because it is a cross-border shopping payment, there is an intermediary bank institution between the merchant and the customer. Their job is to handle the exchange rate conversion of currency transactions in various countries and help the merchant review and check risky orders, so there are certain payment failures. probability, which is why there are some orders that fail to pay every day, and this is the point of doubt for many customers. But what we emphasize is that if the credit card payment continues to fail, we recommend that you consider changing to other payment channels, and we will also provide corresponding payment discounts. If you insist on using a credit card to complete the payment, we provide the corresponding payment failure solutions as follows, and you need to cooperate with the guidance of customer service to complete the solution. Only in this way can the order be paid successfully. All payment transactions are subject to bank security and normal procedures. If you have doubts about the security of the website, you can first understand the stockxkicks website through multiple channels, such as the discord member community, website product reviews, customer feedback blogs at the bottom, and various social media platforms. Build enough trust. We operate with integrity. Thank you for your choice, and I hope you will cooperate.
The following are common situations and corresponding solutions for credit card payment failures:
Common Reasons for Payment Failure Conversion Template
1. High risk:
The payment of your order failed because the bank worried that the order was not paid by the cardholder himself. In order to help you solve the problem of misjudgment of the middle line and make the order successful. The solution is as follows:
Please call the issuing bank first, provide the billing address and full card number, and have them process the payment.
Provide a photo of your credit card or ID when you complete your call. The middle number of the card can be mosaic, and the first four digits and the last six digits of the card number are reserved.
We will submit it to the intermediary bank for review and help you complete the payment.
2. do not honor
Dear customer, the payment of your order failed, and the reason for the failure is unauthorized.
In order to ensure that your order is paid by yourself, the bank needs you to authorize the payment. The solution is as follows:
Call the card issuer, provide the billing address and full card number, and have them go through the payment. Tell me after you finish the call, please leave a message to the customer service, and the customer service will contact the intermediary bank to help you complete the deduction again.
3.Fraud suspicion Fraud suspicion:
Your order payment failed. The reason for the failure is suspected fraud. We guess that it may be because you paid too frequently or the payment amount was too high in a short period of time, so the bank's protection mechanism was triggered. Don't worry, please stay for a while and try to place an order again. We recommend changing the card for payment or considering bank transfer. These two types of payment can greatly increase the success rate of payment. In order to thank you for your cooperation and patience, we have applied for an additional discounted price for you. At the same time, we will continue to follow up on your repayment feedback.
4. Expired card expired/cancelled credit card:
The payment of your order failed. The reason for the failure is Expired card. We suggest that you recheck whether the valid date of the credit card is filled in correctly, and try to pay again after checking. We will follow up the results of your subsequent payment feedback. Also apply for additional discounts for you. Thanks for your patience in trying.
5.Insufficient funds/over credit limit:
Your order payment failed. The reason for the failure is insufficient balance or limit. You can recharge or place a new order and pay with another card. According to the double number and amount of your order, we have also applied for a higher discount price for you. You can also consider bank transfer payment to increase the payment success rate and superimpose payment discounts.
6.Payment Declined: (The solution can also refer to the second unauthorized)
Your order payment failed. We are contacting the bank to inquire about the specific reason for the failure. Don’t worry, please keep in touch. We will give you feedback on the reason and give you corresponding solutions. At the same time, we can also help you continue to complete the transfer from the bank Pay, in order to thank you for your patience, we have applied for a discount offer for you, allowing you to take away this pair of shoes at a favorable price.
7.Invalid transaction Invalid transaction:
Your order payment failed, we are contacting the bank to check the specific reason for the failure is Invalid transaction, please check the type of card used (such as gas card, recharge card, etc. cannot be used), if the card type is normal, please call the card issuing bank and consult the card A description of the restriction and the specific reason for the invalid transaction. If the transaction still cannot be done normally, it is recommended that you change to another credit card or consider bank transfer. We have also prepared additional discounts for you.
It should be noted that many customers have concerns about the insecurity of the above payment failures and solutions. We understand your thoughts and need to solve it for you. Cross-border payment transactions are different from domestic transactions, so the basic protection of the bank is triggered. The mechanism is normal. As long as you are the cardholder, the solution is simple. Calling the card issuer to authorize is the most effective way, and don’t worry about the security risk of providing ID photo or credit card photo, because you can pass some We only need key information to be submitted to the bank to prove that you are the cardholder.
Finally, thank you for choosing the stockxkicks website. We have a steady stream of new customers and stable repurchasing customer groups. Integrity management is our business philosophy. The key to smooth delivery of all orders is the need to establish contact with customer service and pay for your order. After success, usually the customer service will send WhatsApp or email to you within 24 hours to check the order information with you. Keeping in touch and replying in time can make the order delivered to you smoothly and quickly.
contact us:
WhatsApp +14244678020
Email: service@stockxkicks.com
Discord member community: https://discord.gg/ZGQfGc6AfP
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